Technology should help you, not ruin your day. Whether your printer is acting up, you lost a password, or your new phone raises questions: I am here for you. I am Tim – your patient contact person who listens, explains, and solves the problem directly – in plain English.
Call me without obligation or write a message. We will discuss your issue patiently and in plain English.
Either I visit you in person in the Basel area, or we solve the issue directly over the phone using secure AnyDesk remote access.
We test everything together until you feel completely secure with your devices. No subscriptions, no hidden costs.
I am the ICT Lead at the Bern University of Applied Sciences. But more importantly: I am a human. I explain the problem so that you understand it. Without complicated technical jargon.
IT problems are rarely solved by a simple restart. I get to the root of the cause so the error doesn't just disappear briefly, but doesn't come back at all.
Is your system slowing down or error messages are piling up? I resolve software conflicts, remove malware, and clean up digital clutter so you can work smoothly again.
Blinking routers or printers refusing to print waste time. I ensure a stable connection and a network you can rely on.
New iPhone or backup problems? I assist you with setup and explain the most important functions – patiently and at your own pace.
Forgotten password or unsure about sending an email? There are no "silly" questions. I help you directly so you can work safely again.
Do you want to not just use technology, but also understand it? I take the time for your questions until you feel completely safe with your devices.
Protect your data and finances from phishing and fraud. I check your systems and show you what really matters today.
In stores, they often want to sell you the most expensive device. I tell you honestly what you really need (and what you don't). Save money on tech you won't use.
I help you with all everyday technology questions and problems. This includes cleaning slow Windows PCs and Macs, setting up stable Wi-Fi networks and printers, configuring and backing up iPhones and Android smartphones, and advising on purchasing new devices.
Using the secure and encrypted AnyDesk software, I connect directly to your screen. We talk on the phone while I work, and you can follow every step live on your device. Once the session is closed, I no longer have access to your computer.
I offer personal on-site support in the Basel, Riehen, and Münchenstein area. For other locations, we can solve almost all software and setting issues quickly and easily via remote access over the internet.
No, absolutely not. You pay transparently only for the service or advice provided. There are no monthly contracts, subscriptions, or hidden fees. I provide fair, independent advice.
We talk on the phone, you start access, and I support you directly on your screen.
Secure, encrypted, and simple via AnyDesk.
You will be redirected to the official AnyDesk download page.